Refund policy

Returns
You have 30 days after your Bow Bunk is delivered to request a return. We want you to set it up on your boat and make sure it fits, so a test setup is fine. To be eligible, it needs to be clean, dry, undamaged, and returned with all parts and bags in the original boxes.

To start a return, email nathan@boatcampco.com with your order number. We'll reply with instructions. Items sent back without a return request won't be accepted.

Return shipping
If your Bow Bunk arrives defective, damaged, or incomplete, or we sent you the wrong item, we'll cover return shipping. If you've changed your mind or it doesn't fit your boat, you're responsible for return shipping costs. Please check the fit guide before you order, and email us if you're unsure. We're happy to help you figure it out. There's no restocking fee.

Damages and defects
Please inspect your order when it arrives. If anything is defective, damaged in shipping, or missing, email us right away with photos and we'll make it right.

Refunds
Once we receive and inspect your return, we'll let you know whether the refund is approved. Approved refunds go back to your original payment method within 10 business days, though your bank may take a few extra days to post it. If it's been more than 15 business days since we approved your return, email nathan@boatcampco.com.